Our 60 day trial period begins when your items are delivered. If you're not satisfied with the quality of product, we will issue you a full refund within 60 days of receipt of shipment.We encourage you to call us toll-free at 1-888-602-6367 or email

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Our 60 day trial period begins when your items are delivered. If you&apos;re not satisfied with the quality of product, we will issue you a full refund within 60 days of receipt of shipment.\n\nWe encourage you to call us toll-free at 1-888-602-6367 or email support@survivorfilter.com with any issues you may have.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">Our 60 day trial period begins when your items are delivered. If you&apos;re not satisfied with the quality of product, we will issue you a full refund within 60 days of receipt of shipment.<br><br><span data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don&apos;t love it, you&#x2019;ll get your money back. There&#x2019;s absolutely no-risk in giving it a try. No questions asked, you can get your money back within the first 60 days.&quot;}" id="isPasted" style="box-sizing: inherit; color: rgb(22, 22, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 10pt; font-family: Arial;">We encourage you to call us toll-free at&#xA0;</span><a href="tel:+18886026367" target="_blank" rel="noopener noreferrer" style="box-sizing: inherit; background-color: rgb(255, 255, 255); color: rgb(23, 60, 100); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s; font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></a><span data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don&apos;t love it, you&#x2019;ll get your money back. There&#x2019;s absolutely no-risk in giving it a try. No questions asked, you can get your money back within the first 60 days.&quot;}" style="box-sizing: inherit; color: rgb(22, 22, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 10pt; font-family: Arial;"><a href="tel:+18886026367" rel="noopener noreferrer" style="box-sizing: inherit; background-color: transparent; color: green; text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;" target="_blank">1-888-602-6367</a></span><span data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don&apos;t love it, you&#x2019;ll get your money back. There&#x2019;s absolutely no-risk in giving it a try. No questions asked, you can get your money back within the first 60 days.&quot;}" style="box-sizing: inherit; color: rgb(22, 22, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 10pt; font-family: Arial;">&#xA0;or email&#xA0;</span><a href="mailto:support@survivorfilter.com" target="_blank" rel="noopener noreferrer" style="box-sizing: inherit; background-color: rgb(255, 255, 255); color: rgb(23, 60, 100); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s; font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></a><span data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don&apos;t love it, you&#x2019;ll get your money back. There&#x2019;s absolutely no-risk in giving it a try. No questions asked, you can get your money back within the first 60 days.&quot;}" style="box-sizing: inherit; color: rgb(22, 22, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 10pt; font-family: Arial;"><a href="mailto:support@survivorfilter.com" rel="noopener noreferrer" style="box-sizing: inherit; background-color: transparent; color: green; text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;" target="_blank">support@survivorfilter.com</a></span><span data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don&apos;t love it, you&#x2019;ll get your money back. There&#x2019;s absolutely no-risk in giving it a try. No questions asked, you can get your money back within the first 60 days.&quot;}" style="box-sizing: inherit; color: rgb(22, 22, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 10pt; font-family: Arial;">&#xA0;to start your return process.</span>&#xA0;</span></p>

What is the 60 Day trial period?

We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don't love it, you’ll get your money back. There’s absolutely no-risk in giving it a try. No questions asked, you can get your

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don&apos;t love it, you&#x2019;ll get your money back. There&#x2019;s absolutely no-risk in giving it a try. No questions asked, you can get your money back within the first 60 days.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don&apos;t love it, you&#x2019;ll get your money back. There&#x2019;s absolutely no-risk in giving it a try. No questions asked, you can get your money back within the first 60 days.</span></p><p><span data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don&apos;t love it, you&#x2019;ll get your money back. There&#x2019;s absolutely no-risk in giving it a try. No questions asked, you can get your money back within the first 60 days.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">We encourage you to call us toll-free at&#xA0;</span><a href="tel:+18886026367"></a><span data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don&apos;t love it, you&#x2019;ll get your money back. There&#x2019;s absolutely no-risk in giving it a try. No questions asked, you can get your money back within the first 60 days.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><a class="fr-green" href="tel:+18886026367">1-888-602-6367</a></span><span data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don&apos;t love it, you&#x2019;ll get your money back. There&#x2019;s absolutely no-risk in giving it a try. No questions asked, you can get your money back within the first 60 days.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">&#xA0;or email&#xA0;</span><a href="mailto:support@survivorfilter.com"></a><span data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don&apos;t love it, you&#x2019;ll get your money back. There&#x2019;s absolutely no-risk in giving it a try. No questions asked, you can get your money back within the first 60 days.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><a class="fr-green" href="mailto:support@survivorfilter.com">support@survivorfilter.com</a></span><span data-sheets-userformat="{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don&apos;t love it, you&#x2019;ll get your money back. There&#x2019;s absolutely no-risk in giving it a try. No questions asked, you can get your money back within the first 60 days.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">&#xA0;to start your return process.</span></p>

Can I return my Survivor Filter?

Absolutely! Contact our team by phone or e-mail us

<p>Absolutely! Contact our team by <a href="tel:+18886026367" rel="noopener noreferrer" style="box-sizing: inherit; background-color: transparent; color: green; text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;" target="_blank">phone</a> or <a href="mailto:support@survivorfilter.com" rel="noopener noreferrer" style="box-sizing: inherit; background-color: transparent; color: green; text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;" target="_blank">e-mail us</a></p>

My product arrived damaged, can I return this?

Email the Survivor Filter Customer Service Support Team

No time to wait around? Give us a call between 10-5PM EDT

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Survivor Filter

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What is your mission and vision as a company?

Why do people choose Survivor Filter?

What is in store for the future of Survivor Filter?

Are Survivor Filter products Made in USA?

About Survivor Filter

Does Survivor Filter offer a warranty?

What is the Lifetime Warranty?

What does the Lifetime Warranty cover?

How do I register my product for warranty?

How do I file for a warranty claim?

Lifetime Warranty

SURVIVOR FILTER PRO™ Portable Water Filter Pump

SURVIVOR FILTER™ PRO X Electric Water Filter

SURVIVOR FILTER™ Cleanable Water Filter Straw

SURVIVOR FILTER™ ACTIVE Filtration Bottle (900mL)

SURVIVOR FILTER™ Pure 10K, Chlorine In-Line Home Filter

SURVIVOR FILTER™ Max, 2-Stage Fluoride and Chlorine In-Line Home Filter

SURVIVOR FILTER™ Active All Terrain Filtration Bottle & Carrier System

Manuals and Testing Reports

Troubleshooting Tips

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What is the diameter of the inlet and outlet hose?

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Can Survivor Filter products remove chlorine?

Which Survivor Filter products remove fluoride?

Do I need to use purification tablets with Survivor Filter products?

Can Survivor Filter products remove VOC's (volatile organic chemicals)?

Can Survivor Filter products remove toxic chemicals?

Can Survivor Filter products remove lead?

Can Survivor Filter products be used in the winter?

Can Survivor Filter products be used in the dessert?

Can Survivor Filter products remove viruses in water?

Can Survivor Filter products remove TDS (total dissolved solids)?

Does Survivor Filter have a Reverse Osmosis (RO) Filter?

What is the shelf life of the Active Filter?

What is the shelf life of the Carbon Filter?

Which Survivor Filter products remove PFA?

Filtering Questions

Cleaning