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What is the 60 Day trial period?

Our 60 day trial period begins when your items are delivered. If you're not satisfied with the quality of product, we will issue you a full refund within 60 days of receipt of shipment.We encourage you to call us toll-free at 1-888-602-6367 or email

Can I return my Survivor Filter?

We believe you should filter with confidence and try it to decide if you like it. Try Survivor Filter risk-free and if you don't love it, you’ll get your money back. There’s absolutely no-risk in giving it a try. No questions asked, you can get your

My product arrived damaged, can I return this?

Absolutely! Contact our team by phone or e-mail us